Refund policy
EU Right of Withdrawal
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To exercise your right of withdrawal, log into your account, find your order, and submit a return or cancellation request. You will receive automatic email confirmation.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@dressedforpeace.com. Please note that returns will need to be sent to the following address: Urbanstrasse 71, Hof 3, Aufgang Link.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We are a small label and we do not cover the delivery costs of the returns. this needs to be fully covered by the client.
You can always contact us for any return question at info@dressedforpeace.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The following items will not be accepted for return or refund, except where defective or not as described:
• Custom-made or personalized print-on-order products
• Digital downloads
• Perishable goods
• Final sale items
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@dressedforpeace.com.
